The Request page shows appointment requests students have made. To get to the student requests page, select “Request” in the navigation, or click the notification at the top of your screen which will tell you how many current requests you have.
On the requests page, you have two different options to view requests. One is the 'Unscheduled Requests', which shows you all of the students requests that have been made to you, but haven't been scheduled yet. If you select 'Show All Requests', you will be able to view all requests made, including those you have already completed.
To complete student requests, you will need to select 'Show Unscheduled Requests.' This shows you which student made the request, their comment as to why the want to see you, the date and period they requested to be scheduled in, the date they submitted the request, and whether or not this student has been scheduled, either by you or another staff member.
There are four different options for completing a student request. The first is the 'auto-schedule' option. By clicking this button, the student will be automatically scheduled to you on the first available date, within a nine-day period. Once scheduled, you will get a notification message that tells you what date this request was scheduled, and it will also no longer display under 'Unscheduled Requests', as it will have been marked as scheduled.
Next, select the calendar button to be redirected to the schedule page, where you can choose the best fit for scheduling the student. If you use this method, you will need to go back to the request page and click the button with a check mark on it to mark the request as completed. That is also a third option. Even if you do not plan to schedule the student on the date they requested, you can choose to simply mark any request as complete, confirm the action, and it will be removed.
The last option is to cancel the request. It may be that there is no longer a need to meet with the student. Clicking the button with an 'x' on it will cancel the appointment and remove it.
Watch the video:
Student Requests, Scheduling a Student Request