Teacher Has Invalid Email Address

When a user's email address is incorrect in Enriching Students, the user will not be able to log on because their user ID is their email address.

In order to fix an email address, someone within your school with Admin privileges will need to log on to the site, go to Settings, Manage Staff call up the teacher for editing and change their email address.  Once the record is saved, the user will be able to either login or request a new password.


Please sign in to leave a comment.
Powered by Zendesk